Terms of Service

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

2. Eligibility

To use this website, you must be at least 18 years old or accessing it under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free. Slight color variations may occur due to different screen displays.

4. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes.

  • We accept multiple payment options including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).

  • Pawkie reserves the right to change prices or discontinue products at any time without prior notice.

5. Order Cancellation

  • Orders can be canceled within 2 hours of placement or before dispatch.

  • Pawkie reserves the right to cancel any order due to reasons such as product unavailability, payment issues, or suspected fraudulent activity.

6. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information about eligibility and the process.

7. User Conduct

You agree not to misuse the website or assist anyone in doing so. This includes but is not limited to:

  • Violating any applicable laws or regulations

  • Attempting to access secured areas without authorization

  • Interfering with the website's functionality, performance, or servers

8. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of Pawkie and is protected under applicable intellectual property and copyright laws.

9. Limitation of Liability

Pawkie shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the website or services.

10. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of those changes.